Co-Managed IT

Co-managed IT is a service model where Nology Solutions works together with a company’s internal IT team to share IT responsibilities. Instead of fully outsourcing IT, the organization supplements its existing team with extra expertise, tools, and support from Nology.

Think of it as “IT team + Nology working as one unit.”

How Co-Managed IT Works

The internal IT team keeps control of the environment, while Nology fills the gaps:

Typical internal IT responsibilities

• Day-to-day support for staff
• Knowledge of internal systems and processes
• Local on-site support
• Decision-making, prioritization

Typical MSP responsibilities

• Advanced security (SIEM, SOC monitoring, MDR/EDR)
• 24/7 monitoring & alerting
• Patch management & updates
• Backup management & disaster recovery
• Helpdesk overflow
• Network monitoring
• Project work (migrations, upgrades, cloud)
• Documentation, compliance, and reporting tools

Why Companies Choose Co-Managed IT

• Internal IT is overwhelmed (tickets, projects, after-hours issues)
• Skill gaps (cybersecurity, cloud, network architecture)
• Need for 24/7 coverage
• Budget-friendly alternative to hiring additional full-time staff
• Faster project completion
• Access to enterprise-grade tools the company couldn’t afford alone

Who Uses Co-Managed IT?

• Medium and large businesses with internal IT
• Companies growing fast
• Organizations needing higher cybersecurity maturity
• Businesses that need to stabilize a burdened IT department